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Job DescriptionJob Description
New hire is responsible to deliver world-class customer service to all retail customers. He/She receives and processes packages for courier shipment, operates copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options. The Associate exhibits confidence by knowing best practices as related to the industry. The ideal Sales Associate candidate will have retail sales experience, strong computer and internet skills, a high school diploma/GED, a friendly and genuinely helpful demeanor, a professional appearance, and will be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time (average one month training).
Previous The UPS Store experience preferred but not required.
Notary Public license preferred but not required.
REQUIREMENTS:
High school diploma required
Excellent attendance, prompt and reliable
Strong computer skills to include Microsoft Word and Excel
Strong verbal/written skills, to include spelling and math
Detail oriented, organized, and able to multi-task
Able to lift 40 pounds
Prior retail or customer service experience desired
Willing/able to work 20 to 30 hour-per-week and Saturdays.
The following is a representative list of the duties and responsibilities associated with this position:
Deliver outstanding customer service to walk-in customers and telephone inquiries
Continuously practice good listening skills with customers and The UPS Store team members, and leadership
Take ownership of the customer's shipping needs and offer viable solutions
Take action to learn all product and service offerings, alternative solutions, and industry.
Job Types: Full-time, Part-time
Seniority level
Entry level
Employment type
Part-time
Job function
Sales and Business Development
Industries
Retail
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